WHAT IS YOUR EMAIL ADDRESS???????????? NOW!!!
Send all order questions to firstname.lastname@example.org!!!!! Please remember I am a human person when you email. Press requests or new business can go to email@example.com. Thanks! <3
How will my order be shipped? Do you ship outside the US?
All domestic orders are sent via US Postal Service First Class. International orders are sent via Globegistics, an eCommerce mailing service that has enabled me to bring your postage cost way down! Your order will generally be sent out within 2 days, and then you'll receive a confirmation email with a tracking link. Domestic First Class shipping usually takes 3-5 business days, and International is about 2 weeks, though it can vary by country.
Made to order apparel, totes, prints, etc:
Apparel, hats, tote bags, prints, and a few other items are made to order by a third-party printer. This allows me to offer a wider range of sizes and color options without taking up too much space or guessing on what people might want. The quality is great, and I have been working with the same printer for nearly three years now with very few issues ever. Individual product pages will have sizing and garment information when available.
These items ship to you directly from the printer once they are produced, so it might take an extra few days for them to be made, depending on how many orders the printer has at the time. This also means the items will ship separately from other items in your order, and separately from each other (for example, a print and a t-shirt will ship separately because the print needs to go in a poster tube).
Items shipped direct from the printer do not come with any tiny bonus surprises (usually I include a mini pencil in my orders – hopefully I haven't ruined the surprise by writing this here).
What is your return policy?
I generally can not accept returns. In the case of damaged items (which may very rarely happen) I am always happy to work with you on a replacement or refund.
A thing I love isn't for sale anymore! ADAM, WHAT DID YOU DO, WHERE IS IT????
A lot of items are created in small batches or as one-off ideas and when they're gone, they're gone! If you really love something, don't wait! It's the worst feeling when something is sold out for good and I have to reply to your email and tell you that. I'm mainly just trying to have fun and make nice stuff and sometimes I get bored or tired of something or it's a flop (lmao) and I never reprint. I also suggest joining my email list for infrequent updates on restocks, new items, and other projects. Also it's a fun email usually.
Yes! Please visit wholesale.buyolympia.com.